Our staff is fully committed to focusing on our mission of alleviating suffering, promoting dignity and instilling self-sufficency to those we serve in our community. The balance score card helps us measure our goals. In addition to tracking at our outcomes, we measure our processes and procedures.
In order for us to achieve excellent outcomes, we know we need to invest in our employees’ training, certifications, and develop future leaders. We offer free online training to all employees, leadership development programs and much more.
Our culture at Metropolitan Ministries has earned us the Tampa Bay Times Top Workplaces for 4 years in a row.
Cornerstone training: Employees can develop their business and leadership skills at their on pace online at no cost to them.
Dale Carnegie leadership training: Teaches professionals to sharpen their skills and improve performance.
Eckerd College leadership development: Delivers high-quality, assessment-based leadership programs through the nationally acclaimed Center for Creative Leadership.
Balance Score Card: A performance metric used in strategic planning to identify and verify various internal and external outcomes.
Sanctuary: Sanctuary is model of behavior based on the knowledge that trauma and chronic stress have deep and lasting impact on staff and the community.
Continuous process improvement: A constant focus on excellence.
The Center for Creative Leadership program at Eckerd College was outstanding. Quality instructors, top shelf materials and exercises, first class location. Would recommend to all.
- James Driggers, Maintenance Supervisor
Dale Carnegie training helped me to see areas where I need to improve in a fun and light-hearted way. My work and home relationships have become better as a direct result of what I learned in the classes. It was very practical and helped me to identify specific behaviors that are keeping me from being successful in my work and home life. I highly recommend it!
- Christina Mitchell, Director of Volunteers & Events
For more information, call us at 813-209-1000