Family Resource Center

About 400 families each year are prevented from becoming homeless through our services

Families who are on the brink of homelessness or have become homeless often don’t know there is help available to them. Sometimes, state services can provide just what they need to get through the crisis. But it isn’t easy to navigate the system. Other times, a family needs more than just a patch on their problem.

Our Tampa/Hillsborough and Holiday/Pasco Outreach Centers are partner sites for the Department of Children and Families, which means we’re able to provide immediate assistance with applications for state benefits and help families navigate the crisis.

What We Provide

  • Metro Market food pantry
  • Metro Outfitters clothing closet
  • Children’s learning center
  • Bus passes to reunite families out of state
  • Assistance with water and electric bills
  • Assistance with rent and housing
  • Rehousing before becoming homeless
  • Employment and Financial classes
  • Legal counseling
  • GED classes
  • Holiday assistance (food and toys for Thanksgiving and Christmas)
  • Meal sites (daily hot meals distributed out to partners who serve them via volunteers)
  • Evaluate individuals at risk of homelessness or currently homeless for compatibility with our emergency shelter or transitional housing program.  If meet preliminary criteria will ensure they get to intake for further evaluation; if don’t meet criteria, will offer them alternatives in the community that better meet their preferences or needs.

Mobile Hubs and Street Outreach

Delivering services to single, seniors, or chronically homeless individuals who might otherwise not have access to them. Meeting the needs where they are and raising awareness about existing services in the community. Hubs are staffed with AmeriCorps team members.

Currently, we have three partner hub sites offering services in Tampa:

  • Palm Avenue Baptist Church
  • Dream Builders
  • Church Women United (clothing and hygiene only)

What we provide

  • Clothing and hygiene
  • UNITY/Metro ID cards (may be used to gain access and services to various helping agencies in Tampa Bay)
  • Florida State benefits (Florida State ID voucher, food stamps, cash assistance, Medicaid)
  • SSI/SSD, Outreach, Access, and Recovery (SOAR)
  • Employment services (job search, resume building, interview skills)
  • Resource referrals to other helping agencies
  • Family reunification assistance
  • Entry into UNITY (HMIS – homeless management information system)
  • Coordinated entry assessments: VI-SPDAT (vulnerability index-service prioritization decision tool), rapid rehousing, permanent supportive housing