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Get Help

We have many ways to help when you are in need. Please look at the sections below to choose the one that it best suited to your needs.

What Do You Need Help With?

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Holiday Assistance

Looking for Holiday Assistance?


icon of plate with fork and spoonFood


The Metro Market is located inside our Family Support Center and stocks fresh produce, breads, meats, pantry stables and clothing. You can visit up to three times a year and must have the ability to store and cook food at home. The market is open from 9:30 a.m.-4:30 p.m. weekdays at our Downtown Tampa and West Pasco locations. Our East Pasco location is open 9 a.m.-5 p.m. Monday, Wednesday, and Thursday.

Hot Meals

Get a hot meal for breakfast, lunch, and dinner. We cook 3,000 meals every day and serve them at partner organizations in Hillsborough, Pasco, Pinellas, and Polk counties. Use this map to find a location near you.

icon of houseHousing

Emergency Shelter

Are you at risk of becoming homeless, or are you homeless and need shelter? Apply now for emergency shelter. Once your application is submitted, an intake specialist will contact the phone number or email provided on your application within 3-5 business days.

Our emergency shelter programs are in Hillsborough and Pasco counties are designed for households with children and single women.

If you have any questions, please email or call (813) 209-1222 in Hillsborough and (727) 756-1956 in Pasco.

Apply Now

Affordable Housing/SabalPlace

SabalPlace is an affordable housing community in Seffner, Fla. This garden-style community consists of 112 units with open floorplans, kitchen islands, large closets, and energy efficient appliances.  Amenities include a gathering room, ballet room with fitness equipment, splash pad, activity room, on-site laundry, and more. Please email or call (813) 324-7661 regarding leasing inquiries.

You’ll have the full support of Metropolitan Ministries at SabalPlace with case managers on site to help navigate community resources.

Apply Now

icon of hands holding moneyFinancial Assistance

Emergency Rental Assistance

Hillsborough and Pinellas Counties have received federal funding to assist residents who cannot pay rent and utilities due to the impacts of the COVID-19 coronavirus pandemic. The funding supports the Emergency Rental Assistance Program (E.R.A.P.), which aims to prevent recipients from experiencing further financial hardship or additional consequences to living conditions.  Hillsborough and Pinellas families seeking assistance must first apply for help within the county they reside in.

Hillsborough County Pinellas County

Rent and Utility Assistance

Metropolitan Ministries offers select COVID-19 Financial Assistance on a daily first-come-first-served basis with rent, mortgage, and utilities while funding lasts. Not all inquiries will qualify. All applications require proof of financial hardship, including documented loss of employment, furlough, reduction of hours, approved unemployment applications, and required medical quarantine. Only one application per household (addresses are verified). Each county has unique application requirements.

Click here for resources and information. Call (813) 209-1200 with questions or to get help completing the online application. Please note that each county has limited inquiries per day.

Pasco County: An active waitlist is in effect. Applications will take 2-4 weeks before being assigned to a Prevention Specialist for review.

Hillsborough County Pasco County Other Counties

icon graduation capEducation

Free Parenting Classes

We offer online classes ranging from infant care to parenting children struggling with trauma. Please click on the link below to see all upcoming class topics, days and times, as well as registration information.

Sign Up

Stay up to date on upcoming classes by signing up for our Parenting Support Newsletter.


Interested in booking a private class for your organization? Contact Melissa Oliver: or call (813) 816-5389

PromiseLand Early Learning Center

We strive to provide excellence in childcare and education by creating an environment that enables children to thrive socially, emotionally, intellectually, and physically.

View Our Accreditation


C.R.E.A.T.E. (Children’s Recreational, Education, Arts, and Therapeutic Experience) provides a safe place for your school-age children to express themselves, extend their creativity, and realize full potential. This afterschool program is staffed by therapeutic specialists and registered behavioral technicians.

Students engage in therapeutic activities designed around a social-emotional curriculum. This fosters behavioral development and alleviates distress a child may be experiencing.

Four Steps to Enroll

  1. Ask for a school readiness voucher from case management.
  2. Pick up an enrollment packet from the PromiseLand Early Childhood Education Center at 175 E Frances Ave., Tampa, FL 33602.
  3. Return the completed enrollment packet and school readiness voucher to the PromiseLand Early Childhood Education Center.
  4. Call (813) 209-1247 to schedule an appointment with the C.R.E.A.T.E. staff.


ParentChild+ is a national early learning program for Hillsborough County children ages 2-3. This program helps develop your child’s reading and early learning skills at home for school readiness and life success. Your family receives home visits by an early literacy specialist twice a week for two years. Plus, 46 books, educational toys, and curriculum guides will prepare your child for success.

Download Application

*Funding for C.R.E.A.T.E., Family Support Centers, First Hug, ParentChild+, and parenting classes is provided by the Children’s Board of Hillsborough County.

Child Development Screening

We offer free at-home developmental screening for children ages 0-5. If you would like your child to participate in this free assessment, please fill out the survey here. Or, if you would like to speak to a child advocate, email us at

icon of familyFamily Support Centers

Our Family Support Centers in Hillsborough and Pasco counties provide services to families, seniors, and adults preventing them from becoming homeless.

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When you arrive:


BayCare Kids Mobile Medical Clinic

Children must be 18 years old or younger and have Medicaid, no health insurance or are Native American or Alaskan Native. We can’t see children who have Florida KidCare or private health insurance. On “The Bus,” all services are offered at no charge to families. For more information or to make an appointment, call (813) 615-0589, ext. 233.

icon of hand holding magnifying glassFind Us in the Community!

Metro BrigAIDe Mobile Outreach Team

The Metro BrigAIDe Mobile Outreach team meets you where you are. We address your immediate needs and link you to the resources that can end your homelessness. The team serves at more than 20 locations throughout Hillsborough, Pasco, Pinellas, and Polk counties.

Services include:

  • Community Housing Assessments & Referrals
  • Community Resources
  • Employment Assistance
  • Food Stamps/Medicaid
  • Identification Assistance
  • Social Security Benefits Assessment & Assistance

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Call Mobile Outreach

Mobile outreach services are free and confidential. Call the Metro BrigAIDe Mobile Outreach team at (813) 209-1044 in Hillsborough County and (727) 756-1952 in Pasco County.

Find Us in Hillsborough Find Us in Pasco

First Hug Case Management Support

First Hug ensures that Hillsborough County children between ages 0-middle school are ready to learn and succeed by helping to alleviate family stress.

Your case manager will meet with your family weekly at home and use trauma-informed techniques to create a personalized plan for you and your children.

First Hug case managers provide free developmental screens to assess children’s readiness to learn (ages 0-5); resources to assure your children are ready for school; and will help you build a positive relationship with your child(ren). Plus, they can help identify safe housing options and connect you to job placement services. Sign up for First Hug and reduce the impact of stress and trauma on your family.

Apply Now

icon of shirt on hangerThrift Store

The Metropolitan Ministries Thrift Store features affordable clothing, furniture, appliances, and more from its storefront at 2101 N Florida Ave, Tampa, FL 33602 in historic Tampa Heights. All proceeds go back to helping homeless and at-risk families across the Tampa Bay area. Store hours are weekdays 9:30 a.m.-5:00 p.m., Saturday 10 a.m.-4 p.m. Closed on Sunday. Call (813) 209-1068 for more information.

Visit the Thrift Store