Metropolitan Ministries is committed to protecting every donor’s privacy. The purpose of this statement is to detail issues concerning privacy with all online and offline communications.
What information do we collect and how do we use it?

While interacting with us online or offline, we may ask you to give us various pieces of personal information in regard to donations, donations pickup, feedback, volunteering, or other aspects of the Ministries. The information gathered may include name, local address, telephone number, fax number, and e-mail address. Information about the type of group donating (Business, Independent, School, Faith Organization, etc.), the number of beneficiaries of the donation, the type of donation (monetary or other), and condition of the donation may also be asked.

It is our policy not to sell, trade, or rent your personal information to anyone nor send donor mailings or e-mails on behalf of other organizations.

Use of all information acquired by Metropolitan Ministries is restricted to internal use only. This includes any non-identifying information. Personal information will only be used in an internal database for recording donations, providing donation receipts, for use in the sending of our periodic newsletters/appeals, and informing donors and other interested parties of events and needs at Metropolitan Ministries. Non-identifying information such as types of web browser use and types of operating system use will be recorded from our website and social media platforms. E-mail addresses are saved and entered into an internal database. Non-identifying information will be used exclusively for research.

Cookie Use

We may use third-party cookies to collect and store non-identifiable user information. A cookie is a small string of code that the website will send to your browser to provide a better user experience. Use of all information acquired by Metropolitan Ministries is restricted to Metropolitan Ministries’ use only. The information collected with the cookies will be used to understand the website’s visitor experience and to work on improving it. The information collected with the help of the unique cookie in your browser may be used by our vendors for improving the customization of the digital content and advertising. The use of the information collected by the third party cookies in your browser is not unique to Metropolitan Ministries. You can check how many third-party cookies you have in your browser and opt out of them – click YourAdChoices.

Credit card information collected off our site is encrypted and secure.
How do you contact us regarding your information?

If you wish to stop or limit the amount of mailings and emails you receive, or have any questions or concerns; please contact donorservices@metromin.org, click on the unsubscribe link at the bottom of the email, call (813) 209.1218 or write us at:

Metropolitan Ministries
2002 North Florida Avenue
Tampa, Florida 33602-2204
Attn: Donor Services