The Metropolitan Ministries Effinity is a professional development program that educates and coaches in Trauma Informed Care, Compassion Fatigue, and Trauma Informed De-escalation, and other Metropolitan Ministries’ best practices to organizations and individuals throughout the United States. The program is supported by Children’s Board of Hillsborough County.

Course Overview: Intro to Trauma Informed Care

The intro to Trauma Informed Care (TIC) is an interactive workshop focused on the basics of trauma theory and the impacts of trauma on the brain. Participants will learn about the ACES (Adverse Childhood Experiences Study) and how ACES impact both the clients they serve as well as themselves as professionals.

Course Overview: Skills and Tools for Working with Trauma

This session will cover hands-on tools and applications with an understanding of trauma. Individually and in small groups, participants will develop and practice hands-on tools to implement with the clients they serve.

Course Overview: Trauma Informed De-escalation

This session will focus specifically on two major goals: avoiding an escalated incident and verbally de-escalating a situation with clients.

Course Overview: Compassion Fatigue

This session on compassion fatigue will be an interactive workshop focused on the basics of vicarious trauma, burnout and compassion fatigue, and the impact compassion fatigue has on the individuals we serve. We will focus on skills and tools that helping professionals need to prioritize in order to be effective in their service.


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