Financial Assistance

On Monday, August 3rd Hillsborough County will begin offering their second round of COVID-19 direct Financial Assistance to qualifying Hillsborough County Residents. If you live in Hillsborough County and need assistance with your Rent, Mortgage or Utility please directly apply here.

For residents of Pasco, Pinellas, Polk, Hernando and Manatee Counties in need of COVID-19 related Financial Assistance of Rent, Mortgage or Utility assistance please apply here.

We are working hard to serve every family in crisis. Our work isn’t done, but we invite you to see what we’ve been able to accomplish so far with the help of generous donors:

  • 28,762 food boxes provided (each containing 36 meals).
  • 1,500 home deliveries and essential items.
  • 420,000 grab-and-go meals served.
  • Purchased $800,000 in food.
  • $1.4M paid directly to landlords and utility companies to prevent homelessness.
  • 1,534 families have received financial assistance.

We are here for you. The need for assistance is extremely high. Please try to remain patient and calm as we help you navigate this crisis. You are not alone. God bless you. 


  • 2 Family Support Center Drive-Through Locations
    • Non-perishable food boxes are available 9 a.m.-11 a.m. Monday, Wednesday, and Friday while resources last.
      • Tampa Campus: 2301 N. Tampa Street, Tampa, FL 33602 
      • Holiday (Pasco) Campus: 3214 US HWY 19 N., Holiday, FL 34691
    • On Tuesdays and Thursdays, we are distributing at other non-profits throughout Tampa Bay.
  • 25 Meal Locations (map) are open with to-go style meals, and CDC precautions are in place.


Apply online for assistance with rent, mortgage, or utility bills—limited to one request per household. Services are provided for residents of Pasco, Pinellas, Polk, Hernando, Hillsborough, and Manatee counties.

Call (813) 209-1200 with questions or to get help completing the online application.


We are temporarily not able to accept walk-ins for emergency shelter. However, if you need emergency shelter or have questions related to the process, email or call (813) 209-1222. You can begin the process by completing the online form here. Email required documents (view list) to Please include your first and last name, date of birth, email address and phone number, and the best time to reach you. If you do not have internet access or need assistance with completing the application, leave your name, number and the best time to return your call and someone will reach out to you.

Pasco county residents can email or call (727) 756-1955 about emergency shelter.


First Hug uses trauma-informed techniques to provide services that help families in crisis with children age 0-middle school. First Hug stabilizes, decreases stress, and assures children are safe, ready to learn and succeed. Find out more about First Hug here. These services are provided thanks to a grant from the Children’s Board of Hillsborough County.

Apply here to receive help and case management through First Hug.


The Metro BrigAIDe mobile street team is still serving in the field with added precautions in Hillsborough & Pasco counties.


Our mission to alleviate suffering, promote dignity, and instill self-sufficiency encapsulates one simple word: hope. Will you join us in spreading it? Watch and see what you make possible.

Here’s more information about how you can continue to support our efforts:


Donation drive-through is open 8 a.m.-4:30 p.m., Monday-Saturday in Tampa, and 9 a.m.-4:30 p.m. Monday-Friday in Holiday, Fla.

  • Tampa Campus: 2101 N. Florida Ave., Tampa, FL 33602  (behind Thrift Store) 
  • Holiday (Pasco) Campus:  3214 US HWY 19 N, Holiday, FL 34691 

For information on conducting a drive, bulk, or large donations, call (813) 209-1034. 

Most Needed Items: Cereal, canned meats, canned fruit, canned vegetables, beans, and peanut butter. 
Other Needs:  Baby formula, baby food, temporal thermometers, infrared forehead thermometer, and hygiene items. 


Opportunities are limited right now. We are practicing social distancing and groups will be limited to 10 individuals or less per area. All volunteers must preregister.

  • To volunteer in the food warehouse, sign up  here
  • To volunteer in outreach services and environmental (janitorial), sign up  here