Financial Assistance

Metropolitan Ministries is offering select COVID-19 Financial Assistance on a daily first-come-first-served basis with Rent, Mortgage, and Utilities while funding lasts. Not all inquiries will qualify, and all applications will require proof of financial hardship including documented loss of employment, furlough, reduction of hours, approved unemployment applications, and or required medical quarantine. Only one application per household (addresses will be verified). Each service county has unique application requirements for approval.

Resources and information.

Call (813) 209-1200 with questions or to get help completing the online application.

NOTE: Each county has limited inquiries per day.

We are working hard to serve every family in crisis. Our work isn’t done, but we invite you to see what we’ve been able to accomplish so far with the help of generous donors:

  • 56,302 food boxes provided (each containing 36 meals).
  • 714,000 grab-and-go meals served.
  • Purchased $1,878,485 in food.
  • $1,985,532 paid directly to landlords and utility companies to prevent homelessness.
  • 2,139 families have received financial assistance.

We are here for you. The need for assistance is extremely high. Please try to remain patient and calm as we help you navigate this crisis. You are not alone. God bless you. 


For holiday assistance, visit our Holiday Central page and fill out the online application to register.


We are currently offering food boxes for families in need Mon-Friday 9:30 a.m.-4:30 p.m. at our Family Support Centers (NOTE: Clothing services are currently unavailable)

  • 2 Family Support Center Locations
    • Tampa Campus: 2301 N. Tampa Street, Tampa, FL 33602 
    • Holiday (Pasco) Campus: 3214 US HWY 19 N., Holiday, FL 34691
  • Requirements
    • Self-check-in through the mobile app, my mobile check-in
    • An ID and lease or utility bill
    • Wearing a mask following CDC guidelines
  • 25 Meal Locations (map)
    • The locations are open with to-go style meals, and CDC precautions are in place


We are temporarily not able to accept walk-ins for emergency shelter. However, if you need emergency shelter or have questions related to the process, email or call (813) 209-1222. You can begin the process by completing the online form here. Email required documents (view list) to Please include your first and last name, date of birth, email address and phone number, and the best time to reach you. If you do not have internet access or need assistance with completing the application, leave your name, number and the best time to return your call and someone will reach out to you.

Pasco County residents can email or call (727) 756-1955 about emergency shelter.


The Tampa campus is home to the PromiseLand Early Childhood Education Center and CREATE program that offers children of all ages a safe place to learn and explore. Enrollment is free and open to the community.


First Hug uses trauma-informed techniques to provide services that help families in crisis with children age 0-middle school. First Hug stabilizes, decreases stress, and assures children are safe, ready to learn and succeed. Find out more about First Hug here. These services are provided thanks to a grant from the Children’s Board of Hillsborough County.

Apply here to receive help and case management through First Hug.


The Metro BrigAIDe mobile street team is still serving in the field with added precautions in Hillsborough & Pasco counties.


This Tampa Bay Network to End Hunger program will provide two special holiday deliveries of food and toys this year for all transportation disadvantaged families with children, in partnership with Metropolitan Ministries, through their program Holidays On Wheels.

Holidays On Wheels will provide two special deliveries to transportation disadvantaged families in need of food for a full holiday meal at Thanksgiving and again in December, along with toys for children. Deliveries will occur between 10:00 AM-2:00 PM on Tuesday, November 17 (Thanksgiving delivery of meal ingredients), and Wednesday, December 16 (Holiday delivery of meal ingredients and toys for children).

Sign-up is open to all households with children that are transportation disadvantaged living in Hillsborough, Pasco, or Pinellas counties. Families that qualify include: those with children (0-18yrs) who are not able to get a ride from household members or others for life-sustaining trips: medical, grocery, work, job-related training/education, and other vital services (or do not have access to own working or reliable vehicle), and/or households lead by an adult with disability or illness with children (0-18yrs). The head of the household must pass a background check and be home to receive the delivery.

Visit to register for Holidays On Wheels for Thanksgiving (on Thursday, November 17) and/or the Holidays (on Wednesday, December 16). Are you interested in helping to deliver meals and toys? Visit to create a volunteer account.


Our mission to alleviate suffering, promote dignity, and instill self-sufficiency encapsulates one simple word: hope. Will you join us in spreading it? Watch and see what you make possible.

Here’s more information about how you can continue to support our efforts:


Donation drive-through is open 8 a.m.-4:30 p.m., Monday-Saturday in Tampa, and 9 a.m.-4:30 p.m. Monday-Friday in Holiday, Fla.

  • Tampa Campus: 2101 N. Florida Ave., Tampa, FL 33602  (behind Thrift Store) 
  • Holiday (Pasco) Campus:  3214 US HWY 19 N, Holiday, FL 34691 

For information on conducting a drive, bulk, or large donations, call (813) 209-1034. 

Most Needed Items: Cereal, canned meats, canned fruit, canned vegetables, beans, and peanut butter. 
Other Needs:  Diapers, baby formula, baby food, temporal thermometers, infrared forehead thermometer, and hygiene items. 


We are practicing social distancing and groups will be limited to 10 individuals or less per area. All volunteers must preregister.

  • To volunteer in the food warehouse, sign up  here
  • To volunteer in outreach services and environmental (janitorial), sign up  here